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Trend is all about forging meaningful connections between brands and creators. This leads to more authentic content, a positive experience, and greater returns.
One of the simplest ways to accomplish this is to take advantage of the messaging feature in the app. A message thread is created with each account you approve. This allows you to easily communicate with each creator if you want to let them know of anything. For instance, a delay in shipping or confirming they've read the campaign summary.
Even more importantly, if creators have any questions or concerns, they will use the message thread to reach out. We strongly encourage brands to check their messages at least every other day so they can answer any questions. This will help ensure a smooth, successful campaign by preventing miscommunication and shipping complications.
The message tab is also useful for simply staying in touch and forming a relationship with the creators. Over time, this can evolve into a recurring partnership and a true evangelist for your brand!
Love working with a creator? You can continue to invite the same creator(s) to continue working with you by selecting the 'rehire' button.
Have more questions? Reach out to hey@soona.co and our crew will get back to you within 24 hours.