Content Submission Timeline

The turnaround time for UGC content can vary on several factors such as shipping timelines, brand and creator coordination, the weather if a creator is shooting outside, and access to requested scenes or settings. Typically, the timeline from start to finish takes 2-3 weeks total. 

 Creators have 7 days from the time the product tracking is marked as delivered to create and submit their content. This due date is automatically assigned to them according to the tracking information entered in the platform. Entering your tracking information or marking your products as delivered is an essential step to ensure on-time delivery and campaign success

Once content is submitted by a creaotr, the brand has a 7 day approval window to review the submissions and approve their preferred content or request reivsions. Once a revision request is submitted, the creator has 3 days to make these adjustments and resubmit. When the revised content is submitted, a new 4-day approval window will start for you to make your selections within that timeframe.

We've broken down the timeframe below: 

Creator Content submission: 7 days from product arrival

Brand Content Review period: 7 days from submission (168 hours)

Creator Revision submission: 3 days from when revision request is sent

Brand Revision Approval Period: 4 days from revision submission (96 hours)

If you have questions or the creator has not submitted content within this designated timeline, please reach out to support@trend.io for assistance. We are happy to help move things forward.