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How to transition a brand account to a creator account

How do I convert a Brand account to a Creator account?

To convert a Brand account to a Creator account, contact Customer Support at hey@soona.co. Once the conversion is complete, log in and you will be automatically redirected to finish your Creator account application.

  1. Email Customer Support at hey@soona.co and request that your Brand account be converted to a Creator account. Include the following information:
    • First name
    • Last name
    • Email address associated with the Brand account
    • Gender
  2. Wait for Customer Support to confirm that the conversion is complete.
  3. Log in to your account — you will be automatically redirected to finish your Creator account application.