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      1. SOONA HELP CENTER
      2. TREND

      Trend Brand Guidelines

      Our platform removes all the heavy lifting for you when it comes to working with creators. This includes the ability of direct communication with the creators through our platform.

      BE FAIR TO CREATORS

      Creators aim to produce content that your brand will be happy with. Filling out your campaign brief with the necessary requirements, adding style guides and communicating with the creator throughout the campaign all help towards the creators producing content that you are happy with. It is unfair to request revisions from a creator that was not included in the campaign brief. Be mindful of creators' time and efforts by using your revision within reason.

      PROHIBITED CONTENT

      • Attempting to communicate with creators outside of the Trend platform (contacting them via email, IG, any other means). This will result in a fine and removal of your account.

      • Negotiating with creators regarding pricing or licensing.

      • Requesting for content to be submitted via shared drive, email or dropbox. All content will be available for download in the Approvals & Gallery > Completed tab. Requesting content to be sent via email or any other means will result in a fine and ban. 

      • Requesting for more revisions than allowed. If you’ve used your revision and the creator ignored the campaign guidelines, you can reach out to our support team and we will provide the next steps.

      • Profanity, threats or any rude behavior towards our creators is not accepted in any way.

      • Asking for creators personal information, credit cards, to purchase or sign up to a service is strictly prohibited.