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At soona, we make the live shoot process seamless, collaborative, and fun! Here’s a breakdown of what to expect during your session so you can make the most of your experience.
LOGGING INTO YOUR SHOOT
At the scheduled time of your shoot, simply log into your soona account and navigate to your booking by clicking "studio bookings" in the left navigation. This is where you’ll access all aspects of your session.
COMMUNICATING WITH YOUR CREW
You’ll notice a blue chat bubble in the bottom right corner of your booking page - this is where you’ll communicate directly with your crew throughout the session! Use this chat to share feedback, ask questions, and make sure the final content aligns with your vision.
Note: This chat is accessible once the shoot starts. You will not be able to type messages into the chat ahead of shoot time. If you need assistance prior to your booking, please reach out to support here.
KICKOFF CALL
Your shoot will begin with a brief kickoff call where your crew will walk you through the setup, discuss your goals, and align on creative direction. This ensures everyone is on the same page before capturing content.
VIEWING YOUR IMAGES IN REAL-TIME
As your shoot progresses, your content will appear in real-time in the gallery tab of your booking. You can review shots as they’re taken and provide immediate feedback to guide the creative process.
PROVIDING FEEDBACK
To ensure you get content you love, we encourage you to stay active in the chat. Let your crew know what you like, what adjustments you'd prefer, and any additional requests. The more engaged you are, the better the final results will be!
FINALIZING YOUR CONTENT
At the end of your session, you’ll have the chance to review everything and select the photos and videos you’d like to purchase. Once you’ve made your selections, our team will apply any necessary finishing touches before delivering your final content.
QUESTIONS? WE'RE HERE TO HELP!
If you have any questions before, during, or after your shoot, don’t hesitate to reach out via the chat or email us at support@soona.co. We’re here to make your content creation experience smooth and enjoyable!