Find out how to access invoices and billing
Step 1: Ensure you are on app.mokker.ai and logged in.
Step 2: On the home dashboard, select “Team Dashboard” in the bottom left corner. Select the team you want to manage.
Step 3: Click on “Manage subscriptions & invoices”
Step 4: Mokker's payment portal will open. Scroll to the very bottom to see the invoice history and download individual invoices.
Troubleshooting:
If you have charges but do not see any invoices, this can be caused by multiple things:
- Check that you have the correct team selected.
- Check that you are in the correct account. Maybe you accidentally created a second account with Mokker, e.g. with Google Login? Check your email history if you are unsure.
- If you confirmed both of these, please contact support here.