CAMPAIGNS + CAMPAIGN MANAGEMENT
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      1. SOONA HELP CENTER
      2. TREND + UGC
      3. CAMPAIGNS + CAMPAIGN MANAGEMENT

      Reviewing + Approving Content

      You've done all the work to create a campaign, activated creators, and shipped out products - great work! Now comes the fun part where creators get to work making beautiful content for you. 

      Our creators have a 7 day window from when they receive products (Download shipping info and auto-assigning due dates article) to when they need to upload their content to the Trend app.

      APPROVAL PROCESS

      1. The creator will upload the content to the Trend app.

      2. You will be notified via email, and browser notifications if enabled, that a creator's content is ready for review.

      3. You have 7 days from when the content is uploaded by the creator to review and approve.

        1. Any content that hits the 7 day mark will be 'auto-approved' by the Trend Software.

      4. Once approved, the creator is paid out and you now have licensing rights to the content. Rejection of content is reserved if the creator clearly didn't follow something in the campaign brief. 

        For example: If you stated clearly in the campaign guidelines on the summary tab that they needed to be outdoors, and they're in their living room, that's grounds for rejection. Building clear and descriptive brief is a great way to ensure quality content is produced (see Campaign Templates).

      A key point to keep in mind is you are working with a creative type. You hired them to add their flare and add their creativity, we don't recommend trying to control that. Let the creator be themselves and let the authenticity breathe! 

      Have more questions? Reach out to hey@soona.co and our crew will get back to you within 24 hours.