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When using AI studio, the AI removes the background automatically and leaves you with the cutout. In 99% of cases, this works flawlessly. however, there are some rare cases where this fails.
THERE ARE SEVERAL REASON WHY THIS COULD HAPPEN:
- A company that sells decorations might upload a table with decorations and expects the table to be removed, while a furniture company would like to have the table only. the AI has to decide and might guess wrong what you need.
- Sometimes the cutout is harder when the object and the background are of a similar color and/or brightness. This is especially true with glass and transparent objects.
- If you have multiple objects in your photo, the AI might cut out all of them or just one
HOW TO SOLVE THIS:
If the AI detects that the uploaded image is already cut out (the edges of the corners are already transparent), it will not remove anything.
- Try to remove the background of your image first, then come back to AI studio
- If the quality of the cutout is low, try another photo of your product or one with a higher resolution
Questions? Email us at hey@soona.co or text us at 512-270-3331 during business hours (8am-4pm MST).