HOW IT WORKS
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      1. SOONA HELP CENTER
      2. HOW IT WORKS

      THE LEGAL STUFF

      CAN YOU SIGN OUR NDA?

      All of your purchased and unpurchased content lives in your password protected account. On your account profile, you may choose to opt out of soona using your content for marketing materials. If you opt out, we will not use your content or brand name on our website or social media.

      We have a mutual NDA we can each sign here: soona - Form of Mutual NDA.pdf. soona does not sign outside NDAs at the moment. The account owner and any contributors are the only ones that have access to the account and content.

      DO YOU OFFER PAYMENT PLANS?

      We do not offer payment plans at this time. Our preferred program offers various tiers to meet your budget needs.

      With a "build your own" shoot, you do not pay anything upon booking creation. Your downpayment is charged 3 days prior to your shoot and then you purchase what you love after your shoot. 

      DO I OWN THE COPYRIGHT TO THE IMAGES AFTER I PURCHASE THEM?

      When you purchase content, you purchase the license to use the content anytime, anywhere (websites, social media, digital marketing, paid advertising, print, etc.). You do not have a license to commercialize their use (i.e., sell them to others). soona retains ownership of the developed content and all copyrights and other intellectual property rights therein. This keeps soona affordable for all.

      WHAT ASSURANCE DOES SOONA PRIVDE THAT PRO SERVICES DON'T INFRINGE OR MISAPPROPRIATE A THIRD PARTY'S IP (E.G. A MODEL'S RIGHT OF PUBLICITY)?

      All models have agreements with soona to participate in the pro services, but soona does not provide any such warranties. All soona models are royalty-free, so there are no limits on usage.

      WHAT IF I WANT OWNERSHIP OF THE PHOTOS?

      With the soona preferred program, we offer an image buyout add-on per photo or for $10k/year. You will retain ownership of your purchased content and soona will maintain a license so we can continue to host your images in your password-protected gallery.

      DO YOU COVER INSURANCE FOR SHIPPING?

      We do not cover the item when it’s in transit. We do cover it once it’s in our facilities for up to $100K in products.

      WHAT FORMS OF PAYMENT DO YOU ACCEPT?

      We accept credit card payments only at this time. For soona preferred 200 tiers or higher, we can discuss payment via ACH.

      WHY DOES SOONA PUT A CREDIT CARD ON FILE?

      Our site requires a credit card upon creation of account for future potential charges. We will not charge your account without prior authorization.